West Supply
WE'RE EXPERTS IN QUALITY GEAR THAT ENSURES GOOD TIMES ON YOUR ADVENTURES. WE'VE EXPLORED THE GLOBE AND HAVE PARTNERED SOME OF THE WORLDS MOST PREMIUM OVERLAND, OUTDOOR, SURF, OFF-ROAD & ADVENTURE GEAR WITH THE VERY BEST FROM RIGHT HERE IN NZ.
Who would’ve guessed that spending our days driving, surfing & generally being rat bags around the world exploring would have taught us anything (definitely not our parents). But, it just goes to show, passion create opportunities, and without knowing it, we’d learnt some damn fine lessons about what works & what doesn’t when venturing into the wild... Learn More.
We are located in Kumeu, Auckland (out west!). To come visit our workshop & have a look around out gear, get in touch here.
Shipping
We use various carriers depending on what gear you scored. For Rooftop Tents & large vehicle accessories we use Mainfreight 2Home. For our smaller gear we use Courier Post. You’ll delivery method will automatically be selected during checkout... Learn more.
We use Mainfreight 2Home for large items (our Crow's Nest roof top tents & large vehicle accessories) & NZ Courier Post for smaller items.
Rooftop Tent Shipping:
- Mainfreight 2Home Depot Delivery: Depot delivery is available from all major Mainfreight 2Home depots. Once you have entered your shipping address on the checkout page, all available depots in your region will be listed for selection.
Delivery Estimates:
- Upper and Central North Island: 2-3 working days.
- Lower North Island: 2-4 working days.
- South Island: 3-7 working days.
For further details on timing, please contact us.
- When collecting your Crow's Nest from the depot, please note the package is large (measures 1450mm x 12500mm x 400mm) and will require a trailer, or roof racks to transport. In most cases the package will NOT fit inside your vehicle.
Large Vehicle Accessory Shipping:
- Mainfreight 2Home Door Delivery. Please ensure your address is correct upon checkout as we'll get your order packaged up and sent to your door pronto.
Delivery Estimates:
- Upper and Central North Island: 2-3 working days.
- Lower North Island: 2-4 working days.
- South Island: 3-7 working days.
Rural delivery will take a tad longer (you're probably used to that).
Roof Rack, Accessory, Camp Gear & Smaller Item Shipping:
NZ Courier Post: 1-3 days (tracked) nationwide. Once you have entered your shipping address on the checkout page, a shipping cost will appear. Unfortunately, we can't post to PO Boxes. Rural delivery will take a tad longer (you're probably used to that).
Please allow 24 hours for our team to process all orders.
Delivery tracking details will be provided in your confirmation email and you may track it whereabouts along the way... Learn more.
Please allow 24-48 hours to process your order.
ROOFTOP TENT SHIPPING:
You will receive email notifications along the way via Mainfreight 2Home service.
SLIMLINE II ROOF PLATFORM SHIPPING:
You will receive email notifications along the way via Mainfreight 2Home service.
ROOF RACK, ACCESSORY, CAMP GEAR & SMALLER ITEM SHIPPING:
We will send you a shipping confirmation email that will contain all tracking details so you can follow your gears journey every step of the e. All your tracking details will be provided in your confirmation email and you may track its whereabouts along the way... Learn more.
AREA'S WE SERVICE
- New Zealand: West Supply gear is available NZ wide.
- International: If you're keen on a Crow's Nest Rooftop Tent head to www.feldonshelter.com. If you're keen on Front Runner gear head to www.frontrunneroutfitters.com.
Installation
Yes, we do. All installations are carried out at our Kumeu based workshop in Auckland.
You can select installation during the check process of your online order. Shortly after, you will be contacted via email to book in your installation day & time at our workshop!
To chat about installation feel free to get in touch... Contact us.
Products
Our goal is to supply gear that you're going to enjoy. We understand things change and if you do need to return an order, we’re happy to help. Just email us directly to hello@westsupply.co.nz and we’ll take you through the process.
We accept returns of our goods that are unused and in brand new condition with packaging intact within 30 days of purchase. Please note that you're responsible for the return shipping costs.
Refunds on returns will be given only on the purchase price (shipping and handling are non-refundable).
With over 30 years of adventures between our team, we've seen our fair share. Not only are we out exploring every chance we get, but seeing you do the same keeps our fire stoked. Please contact us and we'll be happy to chat through the gear we trust or vehicle plans in detail. It'd be our pleasure... Contact us.
Warranty
Front Runner Slimline II Roof Platforms & Roof Racks have a Limited Lifetime Warranty. Front Runner accessories and mounting systems have a Three Year Warranty. All other Front Runner products have a Two Year Warranty. View the detailed Warranty information here.
Feldon Shelter Rooftop Tents & tent accessories have a Two Year Warranty. View the detailed Warranty information here.