Shipping Policy

AREA'S WE SERVICE

- New Zealand: All gear is available to be sent NZ wide via online purchase.
- Auckland: All gear is available for installation & pickup at our West Auckland based workshop.
- International: If you're not on kiwi soil but keen on a Crow's Nest Rooftop Tent head to www.feldonshelter.com. If you're keen on Front Runner gear head to www.frontrunneroutfitters.com. 

WHAT SERVICES WE USE & DELIVERY ESTIMATES

- We use Mainfreight 2Home for large items (such as our Rooftop Tents, Roof Platforms and Drawer Systems)

- NZ Post's Tracked Courier Service is used for smaller items (Roof Racks, accessories & camping gear etc). For detailed information on all shipping options, please continue scrolling down. 

We aim to have all orders shipped out within 24-48 hours for purchase. All available items on our store are in-stock with us, not an external supplier.

You will be contacted once your order has been packed and our team will keep you up to date with all shipping progress via both Email & automated text message along the way.

ROOFTOP TENT, ROOF PLATFORM & DRAWER SYSTEM SHIPPING DETAILS:

- Depot collection is required from your nearest Mainfreight 2Home Depot for all Roof Platforms, Rooftop Tents & Drawer Systems.
- If you would prefer these to be sent to your home or business address please contact us for a quote.
- If purchasing with other products, all other products will be sent to your shipping address separately via NZ Post. Don't be alarmed if these items turn up before your Platform kit is ready for collection at your nearest Mainfreight 2Home depot.
- You will be notified of all shipments tracking details once your gear is sent via both email & text message.

Delivery Estimates:

- Upper and Central North Island: 2-3 working days.

- Lower North Island: 2-4 working days.

- South Island: 4-7 working days.

- When collecting your Rooftop Tent or larger item from the depot, please note the package size on the product page, as some will require a trailer, or roof racks to transport.

ROOF RACK, ACCESSORIES, CAMP GEAR & ALL OTHER PRODUCTS SHIPPING:

We use NZ Post's Tracked Courier Service. Once you have entered your shipping address on the checkout page, your shipping cost will appear. Unfortunately, we can't post to PO Boxes. Rural delivery will take a tad longer (you're probably used to that). 

Delivery Estimates:

- Upper and Central North Island: 1-3 working days.

- Lower North Island: 1-3 working days.

- South Island: 2-4 working days.

Any questions, please feel free to contact us here.